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Coronavirus, Domestic Abuse and Sexual Violence: Information for Professionals

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Due to current measures, it is anticipated that domestic and sexual abuse incidents and risk posed to survivors will increase. Equation will be compiling key updates from the Statutory, Safeguarding and Domestic Abuse and Sexual Violence Sector in Nottingham City and Nottinghamshire County. We will continually update information on our website for workers who are supporting survivors.

Please bookmark this page and check back regularly for updates and sign up to our professionals’ newsletter for regular updates via email.

Frequently Asked Questions

1. Can Survivors continue to call the police in an emergency?

Yes – Anyone in immediate danger should call 999, even if they are in isolation.

If survivors are unable to speak, they can call 999 and dial 55 when prompted to let services know they are there and need assistance. www.nottinghamshire.police.uk/advice/silent-solution


2. Are local Domestic Abuse and Sexual Violence Services still open?

Yes – All local helplines are still operational. Most services have either ceased or reduced face to face contact in line with government measures in order to protect service users and their staff but are operating remote support services in their place.

Local Service Updates:

JUNO Women’s Aid

Tel: 0808 800 0340

  • Helpline operating as usual: 24/7
  • Please note that waiting times are expected.
  • Where possible and appropriate, email the helpline: helpline@junowomensaid.org.uk
  • All face-to-face contact has been suspended. This includes: The Freedom Programme, Stronger Families, Escape The Trap, work in schools and volunteer programmes. Where possible, support is being offered via 1-1 telephone calls.
  • Accepting referrals
  • This helpline is for women and children living in Nottingham City or Nottinghamshire County.

Equation’s Domestic Abuse Service for Men
Tel: 0115 960 5556

  • Helpline operating as usual: Mon – Fri, 9.30 – 4.30
  • Accepting referrals
  • A confidential answerphone service is available outside of these times.
  • This helpline is for men living in Nottingham City and Nottinghamshire County.


Notts Sexual Violence Support Services
Tel: 0115 941 0440

  • Helpline operating as usual:
    Mon – Tue, 4 –7.30 pm.
    Thursday, Friday and Saturday 10am
    Outside of these hours call the 24
    hr helpline run by Juno Women’s Aid.
  • Accepting referrals
  • This helpline is for all genders living in Nottingham City and Nottinghamshire County.


Nottinghamshire Women’s Aid
Tel: 01909 533610 | Monday – Friday 9am – 5pm

  • Farr Centre is closed
  • Accepting referrals
  • Providing telephone support.
  • Professionals, please email enquiries@nottswa.org
  • This service supports women and children in North Nottinghamshire (Bassetlaw, Mansfield, Newark and Sherwood).
  • Please note this is not an emergency helpline.


Nottingham Women’s Centre

  • Nottingham Women’s Centre has closed, no dropin sessions will be available.
  • All counselling is on hold for 3 weeks while counsellors undertake telephone/online/video training (from 24.03.2020)
  • Vulnerable women are being risk assessed and offered weekly wellbeing check-ins while this happens.




  • Face to face support has ceased with needs around high risk cases being assessed on a case by case basis.
  • Continuing to offer support to all clients via telephone, and video chat.
  • The reception phone is covered at reduced hours.
  • A resource pack is available for families which promotes support services, educational websites/resources, calming techniques, games and parenting advice and have sent this out to all families.
  • Practitioners are in regular contacts with schools for updates on children who remain in Education settings
  • Resources are being promoted via their social media channels
  • This service is for women and children in Mansfield and Ashfield


Nottingham Muslim Women’s Network
Tel: 07826464722

  • The monthly legal surgeries remain, providing telephone consultation every first Tuesday of the month.
  • Appointments can be booked by phone, or via email: enquiries@nmwn.co.uk
  • Their drop-in service providing advocacy and signposting services for women who do not have English as their first language continues to provide Urdu/Punjabi language support online and via telephone to aid those struggling to navigate life during the ‘lockdown’.


All Services are LGBT+ inclusive.

Wider sector updates to follow soon.



3. Should I refer Survivors to local services as normal?

YesPlease refer into services as normal and refer to MARAC as appropriate.


Additional Guidance


Additional referral pathway information

Additional referral pathway information for MARAC

Guidance to questions on the DASH-RIC

Quality Assurance of the DASH-RIC

Use of Professional Judgement when completing the DASH RIC

Teen DASH RIC Form

LGBT DASH RIC Special Considerations Checklist


4. Is MARAC still taking place?

Yes – Multi-Agency Risk Assessment Conferences are still taking place on a remote basis. Please see point 3 for details of how to refer.


5. Have there been any changes to Safeguarding Services?

Nottingham City – DART (Domestic Abuse Referral Team)


Nottinghamshire County – MASH (MultiAgency Safeguarding Hub)



6. Can Survivors still be referred into refuges?

Yes- Contact the local domestic abuse helpline on 0808 800 0340 for women and children, or Equation’s Service for Men on 0115 960 5556.


7 . Are there any extra provisions in place?


Nottingham City

Nottingham City Council has launched a Golden Helpline to help those who are self-isolating and do not have friends, neighbours or others who can support.

This will also include food and other practical support for refuges if it is required.

Available Mon-Fri: 9am-5pm



Other Useful Information

Reducing the risks to survivors during COvid 19 blog


Got a question or something to add?

Please email Sophie@equation.org.uk

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